Privacy Policy

Last updated: May 2026

1. Who We Are

Synctech Networks Pvt Ltd ("we", "us", "our") is a technology services company located at No. XX, Opposit Cargills Food City,Polonnaruwa, Polonnaruwa. We operate the website https://www.synctech.lk. For privacy queries, contact us at hello@synctech.lk.

2. Information We Collect

We collect personal information only when you voluntarily provide it:

• Contact & quote forms — name, phone number, email address, and your service enquiry.
• Analytics — we may use Google Analytics to understand how visitors use our site (pages visited, time on site, browser type). This data is aggregated and does not identify you personally.

3. How We Use Your Information

• To respond to your enquiry or provide a quote
• To contact you about the service you requested
• To improve our website based on aggregated analytics

We do not use your information for automated decision-making or profiling.

4. Data Sharing

We do not sell, rent, or trade your personal data. We may share it only with:

• Service providers that help us operate the site (e.g. hosting, analytics) — bound by confidentiality
• Authorities if required by Sri Lankan law

5. Data Retention

We retain enquiry data for up to 2 years for service follow-up purposes, then securely delete it unless required by law.

6. Cookies

Our site may use cookies for analytics. You can disable cookies in your browser settings without affecting your ability to use the site. We do not use advertising cookies.

7. Your Rights

You may request to:

• Access the personal data we hold about you
• Correct inaccurate data
• Delete your data (right to be forgotten)
• Withdraw consent for marketing communications

Email us at hello@synctech.lk. We will respond within 14 days.

8. External Links

Our site may contain links to external websites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Changes to This Policy

We may update this policy from time to time. The date at the top of this page reflects the latest revision. Continued use of the site constitutes acceptance of any changes.

10. Contact

Synctech Networks Pvt Ltd
No. XX, Opposit Cargills Food City,Polonnaruwa, Polonnaruwa
+94 71 4 332 555
hello@synctech.lk